For the purposes of this Privacy Policy, personal information may refer to some or all of the following; a client’s name, contact details including address, phone number and email, date of birth, emergency contact details, credit card information, purchasing and payment history, treatment history, health conditions, before and after photographs and other sensitive information such as medications or allergies that need to be considered to avoid contraindications to ensure your health and well being.

Your personal information is only collected when it is reasonably necessary to do so and is generally obtained by information provided by you on our client information and treatment forms, and/or through promotions, competitions and consumer queries. Body Transformation Institute will not collect or monitor any personal information about an individual without their consent, the only information collected is what is provided voluntarily by a client or a prospective client. Health information will not be collected without consent.

The primary purpose of collecting personal information is to enable us to provide clients with our services. Body Transformation Institute may also use the information for direct marketing to you, or for any other purpose permitted under the Privacy Act 1988. Where it is lawful and practicable, customers may transact some business with us without providing personal information or by providing information under a pseudonym. You are not obligated to provide personal information however failure to do so may result in being unable to provide services or products to you.

Body Transformation Institute will take reasonable steps to amend or correct your personal information where it is not accurate or up to date, or delete your personal information if requested by you (excluding any personal information that we are required by law to retain).

Personal information is collected so that we can;

  • Understand your requirements and provide you with the appropriate product or service by assessing, diagnosing and treating a patient’s presenting issue or concern.
  • Monitor the progress of our treatments to you and to tailor the services to best suit your needs.
  • Gather and aggregate data for reporting, analytics and research purposes to assist us in the way we develop, manage and deliver products and services.
  • Manage, train and develop our employees.
  • To undertake administrative, marketing (including direct marketing) promotional activities as well as planning future requirements. As required or permitted by law, including the Privacy Act.
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